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 Kiralee: accreditation agency defends claims 

Kiralee: accreditation agency defends claims

21/08/2008 12:59:00 AM
The Aged Care Standards & Accreditation Agency yesterday said it had reviewed the "full range of care and services" at Kirralee.

Corporate affairs general manager Chris Falvey said a "serious risk" to the health and safety of Kirralee residents was identified on July 18, followed by a three-day review audit.

"This comprehensive audit by two assessors identified 33 non-compliant outcomes," Mr Falvey said.

"More than 10 visits followed before the decision to revoke the home's accreditation was made."

Mr Falvey said agency assessors, who were also registered nurses, were included in virtually all visits - and residents, relatives, staff, management and a visiting doctor were all interviewed.

"It is hard to see why the substantial actions are being taken if the care and services are up to standard.

"The agency will continue to monitor the home closely until we are satisfied that the care and services are being provided in accordance with the accreditation standards."

Ballarat doctor Tony Bongiorno, who has been involved with Kirralee for 23 years, said on Wednesday the facility's reputation had been "destroyed".

"The story so far has been not only one-sided but extremely unfair to the staff," Dr Bongiorno said.

He also said he had not been informed by the accreditation agency of any problems at the facility.

The July 18 inspection found Kirralee had failed in 33 of its 44 minimum standards of care, which the home's executive director Julie Reed put down to poor record keeping.

Meanwhile, a Ballarat solicitor has joined in the chorus of support for Kirralee.

Bill McGregor, who visits the aged care facility several times a year to deal with clients and get legal documents signed, said he believed Kirralee had been harshly treated.

"I've talked to the residents, their children and their relatives. I've heard nothing but positive things about Kirralee," Mr McGregor said.

"It's a shock that it may be closed down."

Mr McGregor, who regularly visits all the aged care facilities in Ballarat, said some of the Kirralee rooms ranked amongst the best he'd seen.

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